Microsoft Bookings
Professional online appointment booking for your customers and employees. Directly in Microsoft 365 — no third-party tools.
Appointment Scheduling Costs Your Team Time Every Day
Customers call, write emails, wait for callbacks. Employees juggle between calendars, phones, and inboxes. The result: double-booked appointments, no-shows without reminders, and a helpdesk doing routine work instead of creating value.
Many organizations use external tools like Calendly or Doodle — adding costs and data leakage to third parties. Yet Microsoft Bookings is already included in most M365 licenses. All that is missing is structured setup and a governance concept.
ACTIVITIES IN DETAIL
DELIVERABLES
Tenant Activation: Bookings enabled with the admin controls configured
Booking Pages: Shared pages per department for sales, customer service, and HR
Services: Duration, buffer times, and online or on-site defined with your departments
Scheduling Policies: Time increments, lead time in hours, and the booking horizon
Teams Integration: Automatic online meeting links on every booking
Governance: Roles, branding, access control, and GDPR consent
Next steps after Microsoft Bookings
A cleanly configured tenant is the foundation. These blueprints build directly on it
