"In just two weeks, we had a fully secured, documented environment, even though our employee had no prior M365 experience. We're far more independent today."

Daniel Homscheid

Head of IT, RSVG

Starting Point

RSVG, a regional transit company in the Rhein-Sieg district, was already using Microsoft 365 — but without systematic configuration. Identity management, security settings, and tools like Teams and SharePoint had grown organically, not according to current Microsoft security standards.

Clear rules for access control and collaboration were missing. This created risks: uncontrolled access, potential licensing issues, and compliance gaps.

Challenge

The IT team was a small group without specific experience in M365 administration. Traditional external consulting was not an option for RSVG — neither in terms of time nor budget.

What they needed was a path that was technically sound and efficiently executable — with maximum knowledge building in their own team.

The Path

With DAMALO, RSVG started the blueprint to secure their Microsoft 365 tenant. The AI agents guided the IT administrator step by step through all relevant configurations:


• License configuration

• Entra ID & domain setup

• Conditional Access & MFA for all users

• Governance policies for MS Teams & SharePoint

• Documentation & change communication

The administrator completed all configurations independently — guided by the AI agents on the DAMALO platform. Every configuration followed proven Microsoft Best Practices and the experience from over 450 projects. The result: a secure environment — and real knowledge in the team.

Results

1. Fast implementation: Complete rollout in 2 weeks instead of 2 months

2. Security & compliance: Full protection through Conditional Access, MFA, governance

3. Knowledge built: The IT administrator now operates and extends the environment independently

4. Automatic documentation: All configuration decisions captured without gaps

5. Change communication: User communication auto-generated — received positively internally

Outlook

RSVG continues to rely on DAMALO for future Microsoft projects. Goal: more digital independence, faster implementations, and quality to Microsoft standards — with their own team.

"RSVG shows what we set out to do: empower mid-market IT teams to execute Microsoft projects on their own — fast, affordable, and with real competence building."

David Malovecky

Founder, DAMALO

About Rhein-Sieg-Verkehrsgesellschaft mbH

Regional transit company in the Rhein-Sieg district. RSVG provides public transportation in the region, connecting thousands of commuters with their destinations every day.