
Microsoft Teams Shifts
Digital shift scheduling and time tracking for your frontline employees. Directly in Microsoft Teams — no additional cost.
Excel Schedules and WhatsApp Groups Are Not a System
In many mid-market organizations, shift schedules still run via Excel spreadsheets, WhatsApp groups, or paper notices. Changes get lost, availability is unclear, and time tracking happens by hand — or not at all. 80% of all manually recorded timesheets contain errors.
This is not your operations managers' failure. The existing tools simply were not built for shift scheduling. On top of that: legal requirements for time tracking are increasing the pressure to implement a verifiable solution.
Microsoft Teams Shifts is included in every M365 license with Teams — no additional cost. Your employees already have the app on their phones. All that is missing is structured deployment.
ACTIVITIES IN DETAIL
DELIVERABLES
Activate Shifts app in Teams Admin Center and configure for frontline teams
Assign Frontline Worker/Manager Policy Packages
Set up schedule groups by roles and locations with color coding
Define shift types, breaks, time-off reasons, and open shifts
Configure Time Clock with geo-fencing and automatic break tracking
Power Automate workflows for shift notifications and approvals
Change management communication: why Shifts, what changes, how the app works
Next steps after Microsoft Teams Shifts
A cleanly configured tenant is the foundation. These blueprints build directly on it



